Get in Touch
Start with a call. It's free, it takes about twenty minutes, and it's where we work out what your child needs and whether we are the right fit. You don't need a diagnosis, a referral or a decision about services before you get in touch.
Start an Inquiry
Tell us a little about your child, your goals and where you're located, and we'll help you work out which services may suit. A sentence or two is plenty.
Please keep clinical detail out of the form. A sentence about what you're looking for is plenty, and we will go deeper on the call where it is private.
What Happens After You Send It
- 01
We Read What You Sent
A real person reads it, not an autoresponder.
- 02
We Call You
We ask about your child, your routines and what you are hoping for.
- 03
We Tell You Honestly
If we aren't the right fit, we'll say so and point you elsewhere.
Reasons Families Get in Touch
You Are Not Sure What Your Child Needs
Most families aren't. Tell us what you're noticing and we'll explain which services tend to help, and which do not.
You Want to Know What It Costs
We will go through OAP, SSAH, insurance and private pay, and whether an Embers subsidy may apply.
You Are Comparing Providers
Ask us how goals get chosen, who supervises the work and what happens if something is not working. Ask the same of everyone you speak to.
You Are Already with Another Provider
Families move, or split services across providers. Neither is a problem and neither needs justifying.
Reach Us Directly
- Phone
- 1-866-931-3978
- Hours
- Monday to Saturday, 9:00am to 7:00pm
- Cost of a first call
- Free.
- Diagnosis needed
- No.
Our Sites
- Oshawa
- 372 King Street W, Lower Level
Oshawa, ON L1J 2J9 - Bowmanville
- 2385 Energy Drive
Bowmanville, ON L1C 6Z9 - Scarborough
- 3015 Kennedy Road, Unit 1
Scarborough, ON M1V 1E7 - West Toronto
- 1649 Dufferin Street, Lower Level
Toronto, ON M6H 4H5 - Kitchener-Waterloo
- In-home and virtual, from September 2026
What is available differs by site. Compare locations.